Service Steps
1. Access the Tamam System.
2. Log in using your university account or the National Single Sign-On service.
3. Select New Correspondence from the main menu.
4. Select New Incoming Correspondence.
5. Choose the registration method:
• With File: Attach the original correspondence file.
• Without File: Register the correspondence information without a primary file.
6. If With File is selected, choose and upload the correspondence file.
7. Enter the required metadata, including:
• Sending entity.
• Sender’s name, if available.
• Receiving entity.
• Correspondence subject.
• Correspondence date and number.
• Priority and privacy level.
• Document type and storage plan.
8. Add the original mail and supporting attachments, if required.
9. Add notes related to the correspondence, if required.
10. Link the correspondence to previously registered correspondence when a relationship exists.
11. Add information about unarchived physical items, if applicable.
12. Review the mandatory fields and verify the information.
13. Select the appropriate action:
• Save: Save the correspondence in the editing folder without generating a barcode.
• Register: Register the correspondence and generate a barcode and serial number.
• Refer: Forward the correspondence to an internal entity or employee.
14. When selecting Refer, specify the recipient, purpose, due date, and instructions.
15. Click Send to complete the referral and save it in the sent correspondence folder.